Terms and Conditions / Privacy Policy

This Privacy Policy is committed to ensuring that your privacy is protected. If you have any requests concerning your personal information or any queries with regard to these practices please contact our Privacy Manager by email as below.

You can visit the site without telling us who you are or revealing any information about yourself. However, if you wish to make use of the services or offers we promote to our members, you will need to register your details as requested. We gather this information to allow us to provide you with a better service. You may have the option at different times, to provide demographic information to us; we encourage you to complete this information to enable us to provide a more personalised experience. We may also use your information if you enter a competition, or other promotional activity, so we can administer the competition and notify the winners.

By registering and entering your details you consent to Travellers Content and its clients sending you information about products and/or services that have been selected based on your sign-up and/or stated interests. The information provided to us may be used by Travellers Content and/or its clients to provide you with information and offers by post, e-mail, SMS, and landline or other appropriate means of communication about their products and services. Travellers Content is owned by Intelligent Lemon Ltd.

We may provide you with related information from carefully selected third parties that we believe may be of interest to you. We may also use your information to pass on to selected third parties that we feel you might be interested in, so that they can present their information to you. We shall only be entitled to supply such of your personal information as is necessary to enable them to contact you concerning the relevant service to you. If at any time you do not wish to receive any third party contact that we might feel could be of relevance to you, please e-mail our privacy manager as below.

Your information, in full or part, may from time to time be provided to clients of Travellers Content to be appended to information they may already hold about you for the purpose of contacting you with information about their products and services. We may wish to provide you with newsletters or information about special features of our web site or any special service or products which we think may be of interest to you. If at any time you would rather not receive this information, please e-mail our privacy manager as below.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. By signing up, you agree to the terms and conditions of the privacy statement that govern how your information will be processed. In addition, by signing up to the forum, you will be bound by the Registration Agreement Terms of the Travellers Content Forum.

We reserve the right to amend the Terms and Conditions of membership to the site. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes. Essentially, by agreeing to become a member of Travellers Content you are granting us permission to contact you about services and offers we provide and allow others which we think are suitable to do likewise.

If any information you have provided us changes, for example, if you change your e-mail address, residential address, or if you wish to cancel your registration, please let us know by sending an e-mail to our privacy manager as below. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a maximum fee of 10 to meet our costs in providing you with details of the information we hold about you.

You are entitled to unsubscribe your account details from our service at any time. Your details will be placed in a suppression file and you will not receive any further specified communication from us. There is information on how you can unsubscribe at the bottom of every email that we send out either on behalf of Travellers Content and/or its clients and sponsors. If you no longer wish to receive our email communications, you may opt-out of receiving them by following the instructions included in each communication or by emailing our Customer Service Team on privacymanager@travellers-content.co.uk.

Other Information

"Cookies" are small pieces of information that are stored by your web browser on your computer. By using cookies, web sites can track information about visitors' usage of the site, provide customised content, or even the use of passwords. We may store cookies on your computer in order to better serve you upon your subsequent visits to the site.

Most web browsers automatically accept cookies but you can usually change your browser to prevent that. We may also use other tracking technologies for the purpose of recording statistics.

We may use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop our site and our service and may provide such aggregate information to third parties. Your data together with that of other subscribers may be aggregated at Postcode or other levels for the building of statistical and analytical tables. These statistics will not include information that can be used to identify any individual.

Travellers Content holds your data in a central database and this database is accessed by reference to interest or demographic categories in order to provide you with information. The process of supplying you with this information is at all times under strict control by Intelligent Lemon Ltd, although specialist third party suppliers may carry out the despatch. Intelligent Lemon Ltd is registered under the Data Protection Act 1998, under reference number Z1299197.

The Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us via the Internet. Travellers Content is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.

We may also link to other sites and we are not responsible for the content on those sites and/or their data policies and procedures.

We welcome your views about our site and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to our Privacy Manager or by letter to Travel Management, Intelligent Lemon Ltd, 2nd Floor, 145-147 St John Street, London, EC1V 4PY.